In today’s modern era, the employment market has become more competitive, with companies looking for a variety of abilities that will benefit their firm and the workplace. The modern workplace is a region and a culture in and of itself. It frequently consists of employees working from separate cities, states, time zones, and even nations.

The skills that recruiters are looking for are ever-changing. With technology at the forefront hard skills have ruled the market for a very long time but since the pandemic hit the doorstep and hybrid working came into the picture, it has thrown everyone under a question. Technical or hard skills are vital, but are soft skills just as important as the level of qualification an applicant possesses? 2020 challenged businesses to think differently and shifted many people’s perspectives.

Soft skills have the ability to connect with others and form connections. Since hybrid working has taken over, soft skills have become a must-have. Not just being able to communicate but also listening. It helps in the better decision-making process, and problem-solving and also builds a relationship on a mutual base.

The worldwide pandemic has been all about rediscovering and altering ourselves in the middle of an absolutely devastating and tragic adversity. It has affected businesses worldwide and if viewed positively you can convert it into an opportunity to make your company more employee-centric and ensure that their productivity and motivation levels remain the same even in this new normal.

Leadership skills are of utmost importance in this hour. As a business owner or company head, it is how you take the company forward from here, that will be the greatest test of your attitude, endurance and patience.

While recruiting and interviewing candidates, you will have to come up with original questions which unearth the depth of the possible potential in the candidate. Written tests and assignments will have to be on the same lines in terms of knowing how adept the candidate is with the concerned subject.

Interpersonal skills do not take a backseat when it comes to the work from home mode. HR Managers will have to ensure that candidates are cordial and good communicators as the new work mode will require a lot of coordination on the phone and virtual mediums.

Physical meetings are turning into rare instances whereas electronic communication is at its peak.

Companies may have difficulty finding the correct managers, executives, sales reps, and financial experts, but being recruited won’t be difficult if you have these new talents on your resume:


  • Adaptability: Adaptability wasn’t a necessary skill for employees in the past because software and organisational structures remained mostly unchanged. However, since the hybrid workplace has been adapted, the ability to adapt to changing events, programmes, and people is critical. The ability to adjust to a new culture and surroundings is one of the most sought-after qualities among recruiters these days. People are agitated by the rapid changes in the workplace; instead, employees should be agile and embrace new changes.


  • Empathy: Empathy entails a thorough understanding of the other person, whether it’s a consumer, an audience, or a co-worker. Empathetic individuals are self-aware, compassionate, and understanding. People from varied backgrounds, beliefs, ages, and nations work in the modern workplace. It can sometimes result in disagreements as a result of differing viewpoints or judgments. A person who demonstrates empathy would listen and grasp the problem before proposing a cooperative solution that would benefit everyone. Empathetic people are highly demanded in today’s companies since they are not only collaborative but also have a favourable impact on business morale.


  • Collaboration & Coordination: The virtual office is becoming more of a reality every day as firms recognise the benefits of recruiting talent from all over the world. You’ll need to be prepared to execute duties and collaborate with a diverse team on a virtual basis, from meetings and conversations to projects. Working with people from other time zones, cultures, and locations, as well as those that have different ideas than you. It’s critical to work together and cooperate with them.


  • Creativity: We’ve been told our entire careers to think beyond the box. Being creative doesn’t have to mean striking up big ideas or innovative techniques; it can also mean experimenting with new methods to do ordinary things with a different perspective or vision. Employees who harbour curiosity to learn new things are more likely to succeed because they are more likely to come up with alternative solutions to existing problems and new ways to help the firm save money and expand economically.


  • Time Management: Time management requires a proper schedule to organise your daily work and projects on time and with efficiency. The employees who function from home might save time by avoiding commutes on both ends of the day, but it can also add a lot of distractions. The finest outcomes will come from a well-balanced combination of work and personal life. You may find it easier to be more productive and more likely to finish your work on schedule if you can effectively manage your time. Developing time management skills will allow you to concentrate on time-sensitive tasks while minimising lost time


  • Communication Skills: It is the most major factor for today’s success. Communication is essential, whether you’re merely taking notes or presenting your opinions. It’s vital to express sensitively and appropriately, and the finest communicators are those who pay attention. They absorb the information, try to comprehend it at its most fundamental level, and then convey it in a way that makes sense to others rather than themselves. Think about your audience and tailor your explanation to their needs. Active listening helps build relationships, resolve conflicts and improve accuracy. Paying attention to the speaker, asking questions, and having your doubts clarified are a part of communication.


Conclusion: Employers have been on the lookout for candidates with exceptional soft skills for a long time. Hiring managers have learnt that technical abilities will alter as technology advances. If you, as an employee, have learned the necessary soft skills, you will evolve in perfect sync with the company.

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